The newsletter

In Practice.

Evidence that someone, somewhere, actually did the work.

A periodic scan of concrete, verifiable moves by services firms, acquirers, and operators – businesses getting better rather than merely bigger, AI deployed as capability rather than cover, transformation done rather than announced. Receipts included.

Editions will be archived here. Until then they live on beehiiv, and subscribing is how you don’t miss the next one.

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The current edition

97,000 people, 190 basis points, and two lawyers who read the footnotes.

September 2, 2026

A seller’s chatbot argued for 9x. An insurer’s law firm cited seven cases that don’t exist. A SaaS platform gave customers four days, then destroyed the backups. Plus: what an accounting roll-up is worth at $12B, and WPP spends less on the leaving.

Read it on beehiiv