In Practice.
Evidence that someone, somewhere, actually did the work.
A periodic scan of concrete, verifiable moves by services firms, acquirers, and operators – businesses getting better rather than merely bigger, AI deployed as capability rather than cover, transformation done rather than announced. Receipts included.
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From 54% to 17%: the hour declines over time.
October 1, 2026
Clients have mostly stopped paying for hours. PepsiCo left without a pitch, CommonSpirit paid to take its billing back, and Disney advised its legal team to expect shrinkage. Plus: Medicare’s AI denials, and a solar roof that never quite peaked.